Return and Refund Policy & Procedures

 Return and Refund Policy & Procedures

At AthletiCo Nutrition, your satisfaction is our priority.
If you're not entirely happy with your order, please review our return and refund policy below.

Change of Mind

You may cancel your order within 12 hours of placing it.
If you need to adjust the size, variant, or other order details, contact our support team at:
info@athleticonutrition.com within this timeframe.

 Returns

We offer a 30-day return policy, allowing you to request a return within 30 days from the date you receive your item.

To be eligible for a return:

  • Items must be in their original condition: unused, with tags, and in the original packaging.

  • A proof of purchase (receipt or order confirmation) is required.

How to Initiate a Return:

  • Email us at info@athleticonutrition.com to request a return.

  • Returns sent without prior approval will not be accepted.

  • Once approved, we will process your refund to your original payment method.

  • No restocking fees are charged.

Shipping for Returns:

  • Customers are responsible for return shipping costs.

  • We strongly recommend using a trackable shipping service, as we cannot guarantee receipt without tracking.

 Damaged or Incorrect Items

Please inspect your order upon delivery.
If your item arrives damaged, defective, or incorrect, contact us immediately at:
info@athleticonutrition.com

We’ll assess the situation and offer a refund or replacement if applicable.

 Exchanges

We do not accept direct exchanges.
To replace an item, please place a new order and return the original following our return policy.

Lost or Stolen Orders

AthletiCo Nutrition is not responsible for orders marked as delivered but reported as lost or stolen.
In these cases, please contact your courier for assistance.

Refunds

Once your return is received and inspected:

  • You’ll be notified via email.

  • If approved, the refund will be issued to your original payment method.

  • Please allow up to 5 business days depending on your bank or credit card provider.

For any questions or concerns, our team is here to help:
info@athleticonutrition.com

AthletiCo Nutrition Customer Support Team